🛡️ Privacy Policy – Riveca
Effective Date: July 14, 2025
At Riveca, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase from our website: www.riveca.in.
1. Information We Collect
- Personal Information: Name, email, phone number, shipping & billing address, and payment details.
- Order Details: Selected products, personalized messages, and gift preferences.
- Payment Information: Handled securely through Razorpay or similar gateways.
- Technical Data: IP address, browser, and device type (via cookies or analytics).
2. How We Use Your Information
We use the information to:
- Process and fulfill your orders
- Send order updates and promotional offers
- Improve your shopping experience on our website
- Deliver products via shipping partners like Shiprocket
3. Sharing Your Information
We do not sell or rent your personal data. We may share it with:
- Payment Gateways (e.g., Razorpay) to process payments securely
- Logistics Partners (e.g., Shiprocket) for product delivery
- Service Providers for email, analytics, and website hosting
4. Cookies & Tracking
We use cookies to:
- Maintain your login session
- Remember your cart items
- Analyze website performance using tools like Google Analytics
You can manage or block cookies through your browser settings.
5. Data Security
We use SSL encryption and other security measures to protect your personal data. However, no system is completely secure. Please keep your login details confidential.
6. Your Rights
- You can access, correct, or delete your data by emailing us at info@riveca.in
- You can opt-out of marketing emails anytime using the "Unsubscribe" link
7. Children’s Privacy
We do not knowingly collect information from children under 13 years of age. If we learn that we have collected personal data from a child, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
9. Contact Us
If you have questions or concerns about our Privacy Policy, feel free to reach us:
📍 Riveca, Gwalior, Madhya Pradesh, India
📞 +91-9211607975
đź“§ info@riveca.in
