📜 Terms & Conditions – Riveca

Effective Date: July 14, 2025

Welcome to Riveca! These Terms & Conditions govern your use of our website www.riveca.in and all purchases made through it. By accessing or using our services, you agree to be bound by these terms.

1. General

  • This website is operated by Riveca. Throughout the site, the terms “we”, “us” and “our” refer to Riveca.
  • By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these terms.

2. Products & Pricing

  • All prices are listed in INR and include applicable taxes unless stated otherwise.
  • We reserve the right to change product pricing and availability at any time without prior notice.

3. Orders & Payments

  • Orders are confirmed only after full payment is successfully processed through our secure payment gateway (e.g. Razorpay).
  • We reserve the right to cancel any order due to error, fraud, or unavailability of product.
  • Orders won't be cancelled once it gets shipped.

4. Gift Personalization

  • We allow custom messages, images, and product combinations for gifting purposes.
  • We reserve the right to reject offensive, illegal, or inappropriate submissions.

5. Shipping & Delivery

  • Orders are processed within 1-2 working days and shipped via partners like Shiprocket.
  • Delivery timelines may vary based on location, weather, or courier delays.

6. Return & Refund Policy

7. Intellectual Property

All content including logos, graphics, designs, and text are the property of Riveca. Unauthorized reproduction or use is prohibited.

8. User Conduct

  • You must not misuse the site or violate any applicable laws while using our service.
  • We reserve the right to suspend or terminate your access if found in breach of these terms.

9. Limitation of Liability

We are not liable for any direct, indirect, or consequential losses arising from the use of our website or products.

10. Changes to Terms

We may revise these terms at any time. The updated version will be posted on this page with the effective date.

11. Contact Information

If you have any questions about these Terms, please contact us:
📧 info@riveca.in
đź“ž +91-9211607975
đź“Ť Riveca, Gwalior, Madhya Pradesh, India

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